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What Is Credit Resource Solutions?


What Is Credit Resource Solutions?

A debt collection company that specializes in collecting outstanding debt is called Credit Resource Solutions. Your creditors may get in touch with you if you haven’t paid them on time to establish a repayment plan for your unpaid accounts.

Our comprehensive guide to Credit Resource Solutions explains everything you need to know about them. Telling how to deal with them, and how we can support you in resolving the issue.

When attempting to handle things, it can be really stressful if you’re late on payments for payday loans, credit cards, catalogs, mobile phone bills, and utility bills. To assist you in identifying the best alternative, the professionals at Refresh Debt Services are able to look into a variety of possibilities.

Credit Resource Solutions (CRS)

Credit Resource Solutions is not a firm that handles enforcement. This does not provide them the same rights as a debt collection agency when attempting to recover  unpaid bills.

A UK debt collection company called Credit Resource Solutions (CRS) specializes in recovering unpaid debt on behalf of its clients.

In 2004, Andrew and Julie Calvert bought the business, which offers customized debt collecting solutions. “Contemporary blended contact techniques, compliance, and Treating Customers Fairly (TCF)” are their main concerns.

Credit Resource Solutions

Credit Services Association (CSA)

Additionally, they are members of the Credit Services Association (CSA), their trade association, and they are in possession of the necessary operating licenses. They are additionally subject to FCA regulation.

Instead of cold calling, they employ a lot of emails, SMS, and interactive voice recognition (IVR) calls to get in touch with clients when collecting debt. They also employ conventional methods like letter-writing and outbound dialing

Credit Resource Solutions was established in 2003; its first “blue chip” client was obtained in 2004; and the business turned profitable in 2005.

At the Debt Collection Awards in 2008, the business was named “The Debt Collection Agency of the Year.”

Credit Resource Solutions: What Will They Do?

The goal of Credit Resource Solutions is to collect debts owed by customers on behalf of its clients. These customers may come from e-commerce, financial services, insurance collections, retail, utility businesses, and a variety of other industries.

The business will make several phone calls, as well as countless automated emails and letters, in an effort to get in touch with you.

The Financial Conduct Authority (FCA), which oversees Credit Resource Solutions, prohibits them from providing you with any incorrect information through any of their communications. In that case, they are breaking the law if they provide you misleading information. If this happens, you must immediately inform the FCA of what happened and provide any pertinent times and dates.

Our knowledgeable consultants can meditate on your behalf, and we will create a manageable repayment schedule to assist you in paying off any unpaid debt that is currently being handled by Credit Resource Solutions or another debt collection agency.

What Should I Do If I Hear From Credit Resource Solutions?

Knowing your rights is important when debt collection companies like Credit Resource Solutions contact you. Additionally, it is advisable to consult with a knowledgeable advisor by calling right away. They will be able to take into account your particular circumstances.

You can anticipate receiving numerous phone calls from Credit Resource Solutions as well as emails and letters. The goal of this is to get in touch with you and attempt to work out a payback schedule. Unfortunately, when consenting to an arrangement, CRS won’t always take into account your financial and personal situation.

Keep a copy of all correspondence you get from Credit Resource Solutions, don’t forget. Our staff can go over a number of more comprehensive financial options that are accessible to you and can assist you in getting out of debt. Fill out the form on this page to request a call-back if you are unable to call.

We’re more than pleased to assist if you’re having trouble coming to an amicable deal with Credit Resource Solutions or any other business to which you owe money. Unfortunately, your personal and financial status isn’t always taken into account by creditors and debt collection organizations. They might even threaten you with legal or court action, which would only make life harder for you and your family.

How Much You Can Realistically Pay Each Month To Your Creditors?

Credit Resource Solutions and other debt recovery companies are no match for our expert staff of money advisors, who are fully versed in their tactics. We can determine how much you can realistically pay each month to your creditors by doing a thorough financial review of your income and expenses. We’ll focus on sustainable and reasonably priced options.

After we’re done, you’ll be given a selection of various, more comprehensive financial options. The expert counselor will outline both the benefits and drawbacks of each option. This will offer you the assurance you need to assist you make the best choice while beginning the process of getting out of debt.

How Can I Stop Credit Resource Solutions With Refresh Debt Advice’s Assistance?

At Refresh, we are aware of how stressful it may be when debt collection companies like Credit Resource Solutions try to contact you about unpaid debts. It doesn’t help that they keep calling, emailing, and writing, which adds to the pressure.

Before recommending one of the many more comprehensive financial solutions that are available to you, our expert advisors will consider both your personal and financial circumstances.

Prior to creating a manageable repayment schedule for you, we will make sure it is affordable. We feel it’s essential to discuss both the benefits and drawbacks of any option. In addition to answering any questions you may have, we will give you all the information you require to assist you in making the best choice. This is meant to aid in your transition to a debt-free future.

credit resources solutions

CRS UK Debt Collectors

Credit Resource Solutions, often known as CRS UK Debt Collectors, is a reputable debt collection service that recovers debt on behalf of several credit-granting businesses. If you fall behind on your payments or don’t stick to your repayment schedule, CRS will take legal action, such as hiring bailiffs, to recoup the amount.

Credit Resource Solutions takes pleasure in using a mix of people, technology, and processes to collect money from debtors. They market themselves as a “New Breed” of debt collection agencies, providing cutting-edge technologies.

Treating Customers Fairly (TCF)

They offer a specialized account manager, access to pertinent industry information, and a “customer first” philosophy. You will undoubtedly decide whether or not they and their debt collectors truly believe that Treating Customers Fairly (TCF) is the cornerstone of their organization.

They admit that outdated, ineffective, non-compliant, and potentially resulting in additional customer complaints are typical debt collecting tactics and techniques. With the use of various marketing strategies including flash messaging, live web chat, SMS, email, IVR, and traditional telephone, CRS Debt invests in cutting-edge technology.

The Following Debts May Be The Subject Of Collection Efforts By CRS Debt Collectors:

CRS Collections offers debt collection services using customized strategies rather than the more conventional methods of phone calls and letters, as well as outside of “regular office operating hours.” This implies that they approach you after business hours, when you are watching TV, eating supper, or even just getting out of bed!

White Label Debt Recovery

They provide other recovery companies with a non-branded debt collection service. This implies that companies may pursue you under fictitious names but in reality be CRS!


This is CRS’s legal strategy designed to take use of the UK legal system to target debtors. Eagle’s claims that their primary goal is to repair a customer’s account using “innovative methods and procedures” in an effort to avoid taking formal legal action.


As it is the CRS method of handling the accounts of those businesses pursuing you, you may have heard of this.

Can Credit Resource Solutions (CRS UK) Send Agents to My House to Collect Debt?

In some circumstances, the courts may appoint Credit Resource Solutions debt collectors to recover property and assets to the value of the debt if court action has been taken and your obligations are still owing.

Is CRS Debt Able To Enter My Home?

It’s quite unlikely that CRS Debt Collectors will be allowed to enter your home. They are only permitted to do this if a magistrate acting on behalf of the local government has issued a Liability Order against you.

Suitable Force

It is the rule that law enforcement organizations can only access a property if they have previously done so. They can then re-enter using what is referred to as “reasonable force.” They might need to contact a locksmith in order to help them get inside.

Credit Resource Solutions

If I Don’t Pay, How Will Credit Resource Solutions Pursue Me?

Customer relationship management (CRM) solutions are used by Credit Resource Solutions to monitor activities with their debtors and guarantee financial success.

You may have seen films and news pieces criticizing the aggressive approach. As demeanor of some debt collectors and bailiffs when collecting money or assets. Their approach and demeanor can feel hostile when you are on the receiving end. Despite making progress in limiting its influence, the government still seems to rely on intimidation.

You’ll probably learn about the company buying your debt via phone call and letter at first. Their pre-action process is outlined in this opening message. The amount you owe, as well as any additional fees and penalties, will be stated in the letter. The corporation will probably give you a short amount of time, frequently seven days, to come up with the cash necessary to pay off the debt in full. The goal of this strategy is to get you to get in touch with them and decide on a repayment plan.

What Steps Are Include In Credit Resource Solutions?

Typically, two or three next steps are outlined in the letter from Credit Resource Solutions, such as:

  • an in-home visit
  • If you don’t pay the debt back by the deadline, Credit Resource Solutions Solicitors will issue a county court judgment (CCJ).
  • bankruptcy threat (often if the amount exceeds £750)
  • Don’t take these letters seriously; these are simply typical correspondence from parties involved in debt collection.

If Credit Resource Solutions has been in touch with you, let us know right away, and we’ll do our best to handle the situation on your behalf.

Do You Really Owe Money To Debt Collection Companies?

Do you actually owe them money, though? You must research this!

This can be accomplished by sending a letter requesting verification of the debt in question. You won’t be responsible for paying CRS if they don’t respond or provide the documentation.

You need to use the Financial Ombudsman agency to report them if they keep getting in touch with you but don’t offer any supporting documentation.

Do You Feel Like Chandler?

This much knowledge can be a little daunting.

Fortunately, assistance is accessible. You might be able to eliminate some of your debt, or you might be able to work with a professional to create a plan to deal with your debt.

To get started, complete this brief form.

Why Working For These Companies Can Be Hell?

By inundating you with calls and letters, debt collection agencies may make your life a living hell.

Some debtors even consider suicide as a result of them, and they may even induce mental health  roblems.

According to the Debt Support Trust, 50% of those who are in debt have considered suicide. Even coroners became aware of a pattern and voiced their concerns in a national publication.

Three Rules CRS Must Obey

Regulations that debt collection agencies must abide by have been published. To sum up:

They must not be vindictive, deceptive, or aggressive

They must take personal situations into account.

Consider these situations when analyzing the answers.

If you believe CRS has broken the law, you may file a complaint using our online form.

Credit Resource Solutions

Staff From CRS May Serve On The Commission.

Some employees of CRS hold positions akin to those of salespeople. For instance, they might receive a bonus or commission if they can persuade you to make a partial or full payment. They desire to add to their individual commission account.

They could be aggressive and forceful as a result. Avoid engaging in these actions because they are totally prohibited. They cannot dispute this truth.


based on the information available up to that point, Credit Resource Solutions (CRS) is a company that provides debt collection and accounts receivable management services for many industries, including healthcare, financial services, and telecommunications. The company aims to help businesses collect unpaid debts. It improves its cash flow by using innovative technology and ethical practices. It is important to note that debt collection companies such as CRS operate within a regulated industry. But that must comply with federal and state laws that protect consumers’ rights.

Frequently Asked Questions

Can I ignore CRS?

Ignoring CRS is not wise because they could take you to court and get a judge to make you pay. Can CRS take me to court? CRS can take you to court in order to claim the money owed. If you Yes, if you don’t respond to their letters or arrange a payment plan, they can take you to court.

What does credit solutions do?

About us. Credit Solutions is a debt settlement industry leader in the US with more than $2 billion of unsecured debt enrolled. We have settled more than $1 billion of debt since our inception in 2003. Our expertly trained employees negotiate on your behalf, helping you regain control of your finances.
What is credit resources?
Credit Resources is a credit boosting agency. We specialize in three major areas. First, we report the client’s rent payments to Equifax for a quick credit boost. Next, we analyze our client’s credit reports and look for errors and also work on settling debts in collections.

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